Staff

John has been in the automotive industry for 40 years. He’s seen significant changes in the industry – many car dealerships are now owned by groups who own up to 50-60 dealerships. Some of these dealerships have only been in business for a short time and general managers are rotated from location to location frequently.

As the founding principal, in 1983, of the first Hyundai dealership in Western Canada and the fourth nationally, John is proud to have the Robinson name associated with this family-owned and operated business. Precision Hyundai offers longevity and a consistent experience based on building long-term relationships with its clients.

A native Calgarian, Andrew attended the Georgian Automotive Business School where he studied marketing, accounting, legal and manufacturing courses, among others, all valuable for the path he saw for himself.

After graduating, Andrew gained practical experience by selling new and pre-owned cars and learning from more seasoned salespeople in the industry.

When he had garnered several years of experience and extensive knowledge of the Hyundai brand and the dealership, Andrew earned the role of General Manager in 2003.

Matt has been in our industry for 15 years and with Precision Hyundai since 2013. As our New Vehicle Department Manager, he works with customers and oversees our new car department, while also ensuring the sales process and financing run smoothly when customers purchase a vehicle.

Omar has been working at Precision Hyundai for 13 years now. He brings an ability to understand clients’ needs, along with the goal of building long-term relationships to his role of Pre-owned Sales Manager.

What’s the one key differentiator that Precision Hyundai has?

We excel at the after sale part of the process. Until you purchase something, you’re not really going to know what the relationship will be like. It’s only after the sale that you can really see how you will be treated – whether there will be follow-up and excellent service and I think we do a great job at that. Precision Hyundai is not like most dealerships – it’s family run and I feel like part of a group. It’s a good environment to work in.

Sean has been in the industry for over 18 years and has been the Service Manager for four years. His first job was washing cars at Precision Hyundai. Today, his role is to make sure customers have their cars serviced right and on time, and to help them if there are any issues.

Why are you good in your role?

I think it’s important to value customers and have empathy for their concerns. We’ve developed an excellent process here since 1983, but when there’s a situation where things haven’t gone right, it’s important to rectify it quickly. We’ve had customers for many years and I like being part of this big family we’ve got here. We’ve got a great core staff and I think Andrew is the best mentor and General Manager in the city.

Paige was in the customer service arena for over 10 years in various industries before joining us. She understands how important it is to listen to customers and hear what they have to stay – and to stay within their budget.

What’s different about Precision Hyundai?

Many dealerships are part of a large chain today – they’re just one in a number of dealerships owned by a corporation. There’s a more intimate feel here. Having the General Manager on site is a plus. And Hyundai’s warranty has unbeatable features. One of my customers told me recently he would rather have a high end Hyundai with lots of features, than a basic luxury vehicle with few features.

I think it’s important for women to have a female sales consultant if that’s their preference. I’ve heard lots of stories from women who’ve come into the dealership about their treatment by men at other dealerships, and I’m glad we can offer them a different and better experience.

Jack joined us 17 years ago as a Lot Attendant and has worked his way up to becoming the dealership’s Parts Manager. He’s always liked cars and is detailed oriented and organized which are important in his role – he orders and tracks a significant amount of parts inventory as well as oversees a team of four.
How is Precision Hyundai different from other car dealerships?
It’s a great place to work. We don’t have a lot of turnover which is good for the staff and for the customers. It’s a family owned business and they offer a great environment to work in. The General Manager/Owner is on site and that’s essential.